![]() If you're not sure how to do it yourself, it's a good idea to get a professional locksmith to help you so that it's done correctly. Check the user manual or the Schlage website for instructions on how to install it properly for your model. If this is the case, you'll need to take off the lock from the door and install it the right way. If it gets stuck or doesn't move all the way back, the lock may not have been installed properly. You can start checking your Schlage lock was installed correctly by turning the inside thumb-turn to see if the latch moves smoothly and all the way back. However, if the Turn Lock feature is the only issue with the lock, and it just stopped working, incorrect installation is probably not the issue. If your Schlage lock was installed properly, the Turn Lock feature might not work. Check That The Lock Is Installed Correctly Consult your lock's user manual to determine if the Turn Lock feature is available. ![]() ![]() Note: If you're using a new lock or haven't utilized the Turn Lock feature before, your lock model may not include this function. If you're using a smart lock and the Schlage Home App, check the settings page of your device and make sure "1-Touch Locking" is turned on. The process to enable and disable this feature is identical.Press the Schlage button, followed by the number 7, to enable the Turn Lock feature.Wait for the Schlage button to illuminate with an orange light three times, accompanied by three beeps. To enable the Turn Lock feature, follow these steps: However, it's a simple step worth checking. Keep in mind that accidental deactivation is rare unless you have recently used the programming code. Before proceeding with more complex troubleshooting, it's essential to check whether the Turn Lock feature is active. By default, the feature should be enabled, especially if it's a new installation. Verify if the Turn Lock Feature is EnabledĪ sudden malfunction of the Turn Lock feature could be due to it being inadvertently disabled. 5 Solutions to Fix Your Schlage Turn Lock Feature Not Working 1. In the sections below, we will present five solutions to identify and resolve the issue with your Schlage Turn Lock feature, regardless of your level of expertise. Absence of the Turn Lock feature on the lock model.Incorrect lock installation or misalignment.When the Turn Lock feature on your Schlage lock malfunctions, the following factors could be responsible: If you're experiencing issues with this feature or need guidance on using it with a new lock, this article is here to help. The Schlage Turn Lock feature-also known as Lock & Leave or 1-Touch Locking-streamlines the process of securing your home by enabling you to lock the door from outside without a code or key. When you buy through links on our site, we may earn an affiliate commission.
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